How to use the Microsoft Dynamics CRM Internet Facing Deployment Configuration tool

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Article ID: 948779 - View products that this article applies to.
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INTRODUCTION

This article describes how to use the Microsoft Dynamics CRM Internet Facing Deployment Configuration tool. This tool configures Internet Facing Deployment (IFD) for Microsoft Dynamics CRM 4.0 after you have already installed or upgraded to Microsoft Dynamics CRM 4.0. This tool is also used when you change the IFD.

MORE INFORMATION

To use the Microsoft Dynamics CRM Internet Facing Deployment Configuration tool, follow these steps:
  1. Obtain the Microsoft Dynamics CRM Internet Facing Deployment Configuration tool. The following file is available for download from the Microsoft Download Center:

    Collapse this imageExpand this image
    Download
    Download the CRM4IFDTool.zip package now. Release Date: February 6, 2008

    For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
    119591 How to obtain Microsoft support files from online services
    Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
  2. On the computer that is running the server installation of Microsoft Dynamics CRM 4.0, extract the tool to the following folder:
    drive:\Program Files\Microsoft Dynamics CRM\Tools
  3. Double-click the CRM4IFDTool.exe file to start the Microsoft Dynamics CRM Internet Facing Deployment Configuration tool.
  4. In the Authentication Strategy box, click IFD+On Premise.
  5. Type the IP address and the subnet, and then click Add.

    Notes
    • The IP address does not have to be a Microsoft Dynamics CRM server IP address. However, it must be a valid IP address.
    • If you have multiple subnets for the IP address, add each IP address and subnet as needed.
    • If a blank line appears in the list of IP addresses, click the blank line, and then click Delete.
  6. In the IFD Domain Scheme box, click HTTP or HTTPS.
  7. In the IFD App Root Domain box and in the IFD SDK Root Domain box, type the domain or the subdomain as appropriate. For example, type a domain or a subdomain that resembles one of the following:
    • domain.com
    • subdomain.domain.com
    Note The domain placeholder is the name of the domain. The subdomain placeholder is the name of the subdomain. Additionally, these IFD settings specify the method by which a client computer accesses the Microsoft Dynamics CRM Web site when the computer is not connected to the local intranet.
  8. In the AD Domain Scheme box, click HTTP or HTTPS.
  9. In the AD App Root Domain box and in the AD SDK Root Domain box, type the URL of the server that is running the server installation of Microsoft Dynamics CRM 4.0. For example, type a URL that resembles the following URL:
    crmserver:5555
    Notes
    • Do not type "HTTP" or "HTTPS" when you type the URL.
    • The Active Directory settings specify the method by which the client computers access the Microsoft Dynamics CRM Web site when the computer is connected to the local intranet.
    • The URLs that you type in the App Root Domain box and in the SDK Root Domain box may not match if the server roles are split between servers.
  10. On the File menu, click Apply Changes.
Notes
  • These steps configure IFD for Microsoft Dynamics CRM 4.0. However, you must still create the DNS record. Additionally, you must make sure that the server and the Web site are available from the Internet.
  • To disable IFD so that the Web site is not available from the Internet, follow these steps:
    1. Start the Microsoft Dynamics CRM Internet Facing Deployment Configuration tool.
    2. Click the On Premise option.
    3. On the File menu, click Apply Changes.
    Additionally, make sure that the URL in the Active Directory settings is set. You do this in step 9. If the settings are blank, and you click Apply Changes, the settings are blank in the MSCRM_Config database. Additionally, you cannot log on to the Microsoft Dynamics CRM Web site.
  • To view the CRM40IFDTool.log file, click Start, click Run, type %appdata%\Microsoft\MSCRM\Logs in the Open box, and then click OK.
  • To determine whether your organization can be resolved in DNS, click Tools, and then click Check DNS. This tool checks all the organizations that are listed in the box at the bottom of the Microsoft Dynamics CRM Internet Facing Deployment Configuration tool.

REFERENCES

For more information about IFD scenarios and about the Microsoft Dynamics CRM Internet Facing Deployment Configuration tool, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=3861e56d-b5ed-4f7f-b2fd-5a53bc71dafc

Properties

Article ID: 948779 - Last Review: December 17, 2010 - Revision: 3.0
APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbdeployment kbmbsmigrate kbhowto kbexpertiseinter KB948779

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