The "Balance sheet" report incorrectly works in Microsoft Dynamics AX 4.0 with Service Pack 1 with the Eastern Europe Global Solutions (GLS) layer installed

Article ID: 948821 - View products that this article applies to.
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION THAT IS CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED TO SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
This article applies to Microsoft Dynamics AX 4.0 for the Czech (cz) region.
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SYMPTOMS

In Microsoft Dynamics AX 4.0 with Service Pack 1 with the Eastern Europe Global Solutions (GLS) layer installed, you select the Include opening balance check box when you run the "Balance sheet" report. After you run the report, the opening transactions are not added to the gross value calculation and the net value calculation on the balance sheet report. However, the opening transactions should be added to the gross value calculation and the net value calculation if you selected the Include opening balance check box.

This problem occurs when the fiscal year does not coincident with the calendar year.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. The hotfix corrects the problem that is described in this article. Apply the hotfix only to systems that are experiencing this specific problem.

To resolve this problem immediately, contact your Microsoft Dynamics partner or Technical Support for Microsoft Dynamics and related products to obtain the hotfix. If you have access to online assisted support you can log on to the Microsoft Dynamics site and create a new support request. To do this, visit the following Microsoft Web site:
https://mbs.microsoft.com/support/newstart.aspx
You can also contact Technical Support for Microsoft Dynamics and related products by telephone. To do this, visit the following Microsoft Web site:

Partners
https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+Contacts
Customers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


If you are a customer and if you do not have a Premier Support Agreement with Microsoft, you must contact your partner to obtain this hotfix.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:
  1. Review the changes that are documented in the .xpo file.
  2. Apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 4.0 Service Pack 2 with the Eastern Europe GLS layer installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Objects that are affected

This hotfix affects the following object:
  • \Reports\CzBalance

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
947353 Frequently asked questions about Microsoft Dynamics AX 4.0 hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.
Author: mgarca
Writer: v-jozhen
Tech Reviewer: mgarca
Editor:

Properties

Article ID: 948821 - Last Review: August 2, 2011 - Revision: 3.0
APPLIES TO
  • Financials General Ledger, when used with:
    • Microsoft Dynamics AX 4.0
Keywords: 
kbax40presp3fix kbqfe kbmbsmigrate kbhotfixserver KB948821

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