You may experience slow performance when you run or edit workflows in Microsoft Dynamics CRM 4.0

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SYMPTOMS

When you run or edit workflows in Microsoft Dynamics CRM 4.0, you may experience slow performance.

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This problem occurs because Microsoft Dynamics CRM 4.0 creates records for all inactive workflow instances in the PluginAssemblyBase table. Additionally, if you modify a workflow rule, Microsoft Dynamics CRM 4.0 creates a record in the PluginAssemblyBase table and a record in the PluginTypeBase table. However, these records are never removed. Therefore, if you modify workflow rules many times, the PluginAssemblyBase and PluginTypeBase table tables become large.

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RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949256 (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

948629 (http://support.microsoft.com/kb/948629/ ) Error message when you try to go offline in the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access: "Failed move data for entity 'Plug-in Assembly' during action Insert, countRows=[Number]"

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

887283 (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

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