Article ID: 948876 - Last Review: February 12, 2009 - Revision: 3.0 Internet Explorer stops responding when you use the Microsoft Dynamics CRM 4.0 Web client to save or to send an e-mail message that has a large body
SYMPTOMSWhen you use the Microsoft Dynamics CRM 4.0 Web client to save or to send an e-mail message that has a large
body, Windows Internet
Explorer stops responding. Additionally,
you
may notice a
high level of
CPU usage
on the computer. RESOLUTIONThis problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256
(http://support.microsoft.com/kb/949256/
)
Microsoft Dynamics CRM 4.0 updates and hotfixes
MORE INFORMATION
For more information
about the terminology that is used to describe Microsoft software
updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
887283
(http://support.microsoft.com/kb/887283/
)
Microsoft Business Solutions CRM software hotfix and update package naming standards
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