Article ID: 949025 - Last Review: April 25, 2008 - Revision: 1.1

Users who have sufficient instance rights cannot delete a collection in System Center Configuration Manager 2007

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SYMPTOMS

Consider the following scenario:
  • In Microsoft System Center Configuration Manager 2007, a user has all instance rights to a collection.
  • This user does not have the read class right to the collection.
  • This user tries to delete the collection in the Configuration Manager console.
In this scenario, the deletion operation fails, and the user receives the following error message:
Delete Confirmation
The ConfigMgr Provider reported an error.
If the user clicks Details, the user receives the following error message:
ConfigMgr Error object:
instance of SMS_ExtendedStatus
{
CauseInfo = "11";
Description = "EnumCollections failed";
ErrorCode = 2168589573;
File = "e:\\nts_sms_fre\\sms\\siteserver\\sdk_provider\\smsprov\\sspcollection.cpp";
Line = 4055;
Operation = "ExecQuery";
ParameterInfo = "Select * From SMS_CollectToSubCollect_a Where subCollection='SMS_Collection.CollectionID=\"SC10000D\"'";
ProviderName = "WinMgmt"
SQLMessage = "[42000][205][Microsoft][ODBC SQL Server Driver][SQL Server]All queries combined using a UNION, INTERSECT or EXCEPT operator must have an equal number of expressions in their target lists.";
SQLSeverity = 16;
SQLStatus = 205;
StatusCode = 2147749889;
};
Additionally, an error message is logged into the Smsprov.log file on the server that hosts the collection. The error message resembles the following:
SQL Error: [42000][205][Microsoft][ODBC SQL Server Driver][SQL Server]All queries combined using a UNION, INTERSECT or EXCEPT operator must have an equal number of expressions in their target lists.
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CAUSE

System Center Configuration Manager (SCCM) tries to execute an invalid SQL query when a user who does not have class rights tries to delete a collection.
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RESOLUTION

To resolve this problem, apply this hotfix on the computer that acts as the site provider server. Typically, this is a site server or a server that hosts the Microsoft SQL Server database.
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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Configuration Manager 2007, x86-based version
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File nameFile versionFile sizeDateTimePlatform
Basesvr.dll4.0.5931.1281,718,71231-Dec-200720:15x86
System Center Configuration Manager 2007, x64-based version
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File nameFile versionFile sizeDateTimePlatform
Basesvr.dll4.0.5931.1281,718,71231-Dec-200720:15x86
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WORKAROUND

To work around this problem, make sure that the user has sufficient class rights and sufficient instance rights to the collection.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates
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APPLIES TO
  • Microsoft System Center Configuration Manager 2007
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Keywords: 
kbautohotfix kbexpertiseinter kbbug kbfix kbhotfixserver kbqfe KB949025
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