Help and Support
 

powered byLive Search

You may not have automatic access to BitLocker-encrypted non-operating-system volumes after you roll back Windows Vista Service Pack 1 to the release version of Windows Vista

Article ID:949049
Last Review:February 27, 2008
Revision:1.1
Beta Information
This article discusses a beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this beta product. For information about how to obtain support for a beta release, see the documentation that is included with the beta product files, or check the Web location where you downloaded the release.

SYMPTOMS

You use BitLocker Drive Encryption to encrypt non-operating-system volumes on a Windows Vista Service Pack 1 (SP1)-based computer. Then, you roll back Windows Vista SP1 to the release version of Windows Vista. In this situation, you may not have automatic access to the BitLocker-encrypted data volumes.

Back to the top

CAUSE

When BitLocker protects non-operating-system volumes in Windows Vista SP1, a new type of key is created. When you roll back to the release version of Windows Vista, the new key is unusable.

Additionally, when you enable BitLocker on data volumes in Windows Vista SP1, and then you roll back to the release version of Windows Vista, you lose automatic access to the data volumes.

Note Automatic access is restored when you upgrade to Windows Vista SP1 as long as you do not disable and re-enable BitLocker protection on the operating-system volume in the release version of Windows Vista. If you want to disable and re-enable BitLocker in the release version of Windows Vista, you should be prepared to lose automatic access to the data volumes even after you upgrade to Windows Vista SP1. You can still access to the data by using the data volume's recovery key or the recovery password.

Back to the top

RESOLUTION

To resolve this issue, do not disable BitLocker after you roll back to the release version Windows Vista from Windows Vista SP1. If you must disable BitLocker, turn off BitLocker for the operating system volume. In this case, you will lose automatic access to the BitLocker-protected data volumes. However, you can use the data volume's recovery key or the recovery password to access the data.

Back to the top


APPLIES TO
Windows Vista Enterprise
Windows Vista Ultimate
Windows Vista Enterprise 64-bit Edition
Windows Vista Ultimate 64-bit Edition

Back to the top

Keywords: 
kbexpertiseinter kbtshoot kbprb KB949049

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.