Error message when you apply a hotfix on a computer that is running Office PerformancePoint Server 2007: "Error applying patch to file <Drive>:\Config.Msi\<file_name>.tmp

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Article ID: 949054 - View products that this article applies to.
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SYMPTOMS

When you apply a hotfix on a computer that is running Microsoft Office PerformancePoint Server 2007, you receive the following error message:
Error applying patch to file Drive:\Config.Msi\file_name.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor.

CAUSE

This issue occurs if you apply the hotfix on a computer that is running Microsoft Office PerformancePoint Server 2007 Evaluation Version.

Note You cannot apply a hotfix on a computer that is running Microsoft Office PerformancePoint Server 2007 Evaluation Version.

RESOLUTION

To resolve this issue, apply the hotfix after you upgrade to Microsoft Office PerformancePoint Server 2007.

MORE INFORMATION

Upgrade procedure for the PerformancePoint Monitoring Server component of Microsoft Office PerformancePoint Server 2007

To upgrade the evaluation edition of the PerformancePoint Monitoring Server component of Microsoft Office PerformancePoint Server 2007, follow these steps:
  1. On the computer that is running the evaluation edition of the PerformancePoint Monitoring Server component of Microsoft Office PerformancePoint Server 2007, remove the evaluation edition binaries of the PerformancePoint Monitoring Server component. To do this, use the Add or Remove Programs item in Control Panel.
  2. Install the enterprise edition binaries for the PerformancePoint Monitoring Server component of Microsoft Office PerformancePoint Server 2007.

Upgrade procedure for the PerformancePoint Planning Server component of Microsoft Office PerformancePoint Server 2007

To upgrade the evaluation edition of the PerformancePoint Planning Server component of Microsoft Office PerformancePoint Server 2007, follow these steps:
  1. On the computer that is running the evaluation edition of the PerformancePoint Planning Server component of Microsoft Office PerformancePoint Server 2007, remove the evaluation edition binaries of the PerformancePoint Planning Server component. To do this, use the Add or Remove Programs item in Control Panel.
  2. Install the enterprise edition binaries for the PerformancePoint Planning Server component of Microsoft Office PerformancePoint Server 2007.
For more information about how to upgrade the PerformancePoint Planning Server component of Microsoft Office PerformancePoint Server 2007, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb838717.aspx

Properties

Article ID: 949054 - Last Review: March 21, 2008 - Revision: 1.0
APPLIES TO
  • Microsoft Office PerformancePoint Server 2007, 32 Bit Edition
  • Microsoft Office PerformancePoint Server 2007, 64 Bit Edition
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