In Windows Explorer, you cannot copy a file that contains extended attributes from an NTFS volume to a FAT volume on a Windows Vista-based computer

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Article ID: 949073 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You are running a Windows Vista-based computer.
  • In Windows Explorer, you try to copy a file that contains extended attributes from an NTFS volume to a FAT volume.
In this scenario, you receive the following error message:
Copy File
Invalid MS-DOS function.
File Name
Type: File Type
Size: File Size
Data modified: Data
Try Again|Cancel
When you click Try Again, you receive the following error message:
Copy File
An unexpected error is preventing the operation. Make a note of this error code, which might be useful if you get additional help to resolve this problem:
Error 0x80004001: Not implemented
File Name
Type: File Type
Size: File Size
Data modified: Data
Try Again|Cancel

CAUSE

This issue occurs because the FAT volume does not support extended attributes.

RESOLUTION

A hotfix is available to resolve this problem. When you try to perform this file-copy operation after you apply this hotfix, you receive a message that states that the file has been copied without including the extended attributes.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Update-bf.mumNot Applicable18,33122-Feb-200801:20Not Applicable
Update.mumNot Applicable18,70622-Feb-200801:20Not Applicable
X86_microsoft-windows-shell32_31bf3856ad364e35_6.0.6000.16643_none_6a1aad6614f31897.manifestNot Applicable903,35321-Feb-200805:09Not Applicable
X86_microsoft-windows-shell32_31bf3856ad364e35_6.0.6000.20776_none_6a86db4b2e265839.manifestNot Applicable903,35321-Feb-200805:08Not Applicable
X86_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.18022_none_6c158b9a120a584f.manifestNot Applicable904,29921-Feb-200805:29Not Applicable
X86_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22119_none_6cb0fa572b198d89.manifestNot Applicable904,29921-Feb-200805:07Not Applicable
Shell32-ppdlic.xrm-msNot Applicable3,15021-Feb-200804:12Not Applicable
Shell32.dll6.0.6000.1664311,315,71221-Feb-200804:43x86
Shell32-ppdlic.xrm-msNot Applicable3,15021-Feb-200804:08Not Applicable
Shell32.dll6.0.6000.2077611,319,80821-Feb-200804:39x86
Shell32.dll6.0.6001.1802211,580,92821-Feb-200804:35x86
Shell32.dll6.0.6001.2211911,580,92821-Feb-200804:23x86
Windows Vista, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6000.16643_none_c63948e9cd5089cd.manifestNot Applicable905,28721-Feb-200805:12Not Applicable
Amd64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6000.20776_none_c6a576cee683c96f.manifestNot Applicable905,28721-Feb-200805:13Not Applicable
Amd64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.18022_none_c834271dca67c985.manifestNot Applicable906,23121-Feb-200805:45Not Applicable
Amd64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22119_none_c8cf95dae376febf.manifestNot Applicable906,23121-Feb-200806:00Not Applicable
Update-bf.mumNot Applicable18,50122-Feb-200801:20Not Applicable
Update.mumNot Applicable18,87622-Feb-200801:20Not Applicable
Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6000.16643_none_d08df33c01b14bc8.manifestNot Applicable896,87621-Feb-200805:01Not Applicable
Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6000.20776_none_d0fa21211ae48b6a.manifestNot Applicable896,87621-Feb-200805:02Not Applicable
Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.18022_none_d288d16ffec88b80.manifestNot Applicable899,20221-Feb-200805:24Not Applicable
Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22119_none_d324402d17d7c0ba.manifestNot Applicable899,20221-Feb-200805:02Not Applicable
Shell32-ppdlic.xrm-msNot Applicable3,15021-Feb-200804:14Not Applicable
Shell32.dll6.0.6000.1664312,784,12821-Feb-200804:45x64
Shell32-ppdlic.xrm-msNot Applicable3,15021-Feb-200804:17Not Applicable
Shell32.dll6.0.6000.2077612,788,22421-Feb-200804:46x64
Shell32.dll6.0.6001.1802212,897,28021-Feb-200804:57x64
Shell32.dll6.0.6001.2211912,896,76821-Feb-200805:06x64
Shell32.dll6.0.6000.1664311,315,71221-Feb-200804:43x86
Shell32.dll6.0.6000.2077611,319,80821-Feb-200804:39x86
Shell32.dll6.0.6001.1802211,580,92821-Feb-200804:35x86
Shell32.dll6.0.6001.2211911,580,92821-Feb-200804:23x86
Windows Vista, IA-64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_2b296eded421abed677b473cef6d2061_31bf3856ad364e35_6.0.6001.22119_none_3dc956dbe0ffc964.manifestNot Applicable1,03822-Feb-200801:20Not Applicable
Ia64_3d86acc52b5832b64f73cdd8665307d0_31bf3856ad364e35_6.0.6001.22119_none_7fb4aad20a34d462.manifestNot Applicable69722-Feb-200801:20Not Applicable
Ia64_bab8008fb1c725e3f50edc54ea0caeb9_31bf3856ad364e35_6.0.6001.18021_none_fb1b21870551afd5.manifestNot Applicable1,03822-Feb-200801:20Not Applicable
Ia64_be82fcf2db1b75a5975a744cad4f3f41_31bf3856ad364e35_6.0.6001.18021_none_e4799066c5ac214c.manifestNot Applicable69722-Feb-200801:20Not Applicable
Ia64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.18021_none_6c162f46120947f4.manifestNot Applicable906,14419-Feb-200806:04Not Applicable
Ia64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22119_none_6cb29e4d2b179685.manifestNot Applicable906,14421-Feb-200805:28Not Applicable
Package_1_for_kb949073_bf~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,73822-Feb-200801:20Not Applicable
Package_1_for_kb949073~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable2,44122-Feb-200801:20Not Applicable
Package_2_for_kb949073_bf~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,95222-Feb-200801:20Not Applicable
Package_2_for_kb949073~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable2,87622-Feb-200801:20Not Applicable
Package_3_for_kb949073_bf~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,95222-Feb-200801:20Not Applicable
Package_3_for_kb949073~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable2,87622-Feb-200801:20Not Applicable
Package_for_kb949073_sc_0_bf~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,40622-Feb-200801:20Not Applicable
Package_for_kb949073_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42522-Feb-200801:20Not Applicable
Package_for_kb949073_sc_bf~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,40722-Feb-200801:20Not Applicable
Package_for_kb949073_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42722-Feb-200801:20Not Applicable
Package_for_kb949073_server_0_bf~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,41022-Feb-200801:20Not Applicable
Package_for_kb949073_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42922-Feb-200801:20Not Applicable
Package_for_kb949073_server_bf~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,41522-Feb-200801:20Not Applicable
Package_for_kb949073_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43522-Feb-200801:20Not Applicable
Package_for_kb949073_winpesrv_0_bf~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,40722-Feb-200801:20Not Applicable
Package_for_kb949073_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42622-Feb-200801:20Not Applicable
Package_for_kb949073_winpesrv_bf~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,41422-Feb-200801:20Not Applicable
Package_for_kb949073_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43422-Feb-200801:20Not Applicable
Update-bf.mumNot Applicable2,37222-Feb-200801:20Not Applicable
Update.mumNot Applicable2,42322-Feb-200801:20Not Applicable
Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.18021_none_d287d125fec97229.manifestNot Applicable899,20219-Feb-200805:16Not Applicable
Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22119_none_d324402d17d7c0ba.manifestNot Applicable899,20221-Feb-200805:02Not Applicable
Shell32.dll6.0.6001.1802119,074,04819-Feb-200805:26IA-64
Shell32.dll6.0.6001.2211919,074,04821-Feb-200804:50IA-64
Shell32.dll6.0.6001.1802111,580,92819-Feb-200804:57x86
Shell32.dll6.0.6001.2211911,580,92821-Feb-200804:23x86

WORKAROUND

To work around this problem, run the following command to copy the file without including the extended attributes:
Copy Source Destination

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 949073 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Microsoft Windows Small Business Server 2003 Premium Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition
Keywords: 
kbautohotfix kbfix kbexpertiseinter kbqfe kbhotfixserver KB949073

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