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You receive Outlook sync messages when you view a shared calendar or a shared contacts folder in Microsoft Dynamics CRM 4.0 client for Outlook
Article ID: 949086 - View products that this article applies to.
Consider the following scenario:
Additionally, the items may become untracked if the following conditions are true:
This item was not completely updated during the last server synchronization. Click here to review other versions.
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/LN/ )Description of the standard terminology that is used to describe Microsoft software updates
(http://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards