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When you try to run the Restore-mailbox cmdlet on a server that is running Exchange Server 2007, you receive an error message

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Article ID:949186
Last Review:May 8, 2008
Revision:1.0
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SYMPTOMS

When you try to run the Restore-mailbox cmdlet on a server that is running Microsoft Exchange Server 2007, the operation is unsuccessful, and you receive the following error message:
Restore-Mailbox : Error was found for <user name> (<mail address>) because: Error occurred in the step: Moving messages. Failed to copy messages to the destination mailbox store with error: MAPI or an unspecified service provider. ID no: 00000000-0000-00000000, error code: -1056749164
Additionally, the following error is logged in the Application log:
Event Type: Error
Event Source: Exchange Migration
Event Category: Restore Mailbox
Event ID: 1008
Description:
Unable to move mailbox '<user name>'. Error: Failed to copy messages to the destination mailbox store with error: MAPI or an unspecified service provider. ID no: 00000000-0000-00000000

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CAUSE

This problem occurs because there are more than 5,000 items in the dumpster for the mailbox against which you run the Restore-Mailbox cmdlet.

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RESOLUTION

Update information

To resolve this problem, install Update Rollup 2 for Exchange Server 2007 Service Pack 1 (SP1) on the Exchange server. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
948016 (http://support.microsoft.com/kb/948016/) Update Rollup 2 for Exchange Server 2007 Service Pack 1

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about the Restore-Mailbox cmdlet, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb125218.aspx (http://technet.microsoft.com/en-us/library/bb125218.aspx)
For more information about the dumpster, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/aa562607(EXCHG.80).aspx (http://msdn2.microsoft.com/en-us/library/aa562607(EXCHG.80).aspx)
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 (http://support.microsoft.com/kb/816915/) New file naming schema for Microsoft Windows software update packages
824684 (http://support.microsoft.com/kb/824684/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
•Microsoft Exchange Server 2007 Enterprise Edition
•Microsoft Exchange Server 2007 Standard Edition

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Keywords: 
kbbug kbfix kbqfe kbhotfixrollup KB949186

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