Article ID: 949206 - Last Review: July 8, 2008 - Revision: 1.1

The e-mail address of a contact does not appear in the Outlook Address Book after you use Exchange Web Services to edit the contact in Exchange Server 2007 with Service Pack 1

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SYMPTOMS

When you use Exchange Web Services to add a contact in a Microsoft Exchange Server 2007 Service Pack 1 (SP1) environment, all the values appear correctly in the Microsoft Office Outlook Address Book. However, if you then use Exchange Web Services to edit the contact, the e-mail address of the contact does not appear in the Outlook Address Book.
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RESOLUTION

Update information

Download and install Update Rollup 3 for Exchange Server 2007 Service Pack 1 (SP1). For more information about Update Rollup 3 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 3 for Exchange Server 2007 Service Pack 1 (http://go.microsoft.com/fwlink/?LinkId=152557)
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007 (http://go.microsoft.com/fwlink/?LinkId=152570)
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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REFERENCES

For more information, visit the following Microsoft Web sites:
http://msdn.microsoft.com/en-us/library/bb204119(EXCHG.80).aspx (http://msdn.microsoft.com/en-us/library/bb204119(EXCHG.80).aspx)
http://msdn.microsoft.com/en-us/library/aa580529(EXCHG.80).aspx (http://msdn.microsoft.com/en-us/library/aa580529(EXCHG.80).aspx)
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APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
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Keywords: 
kbexpertiseinter kbbug kbfix kbqfe kbhotfixrollup KB949206
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