FIX: Error message when you perform a catalog search in Commerce Server 2007: "Violation of UNIQUE KEY constraint"

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Article ID: 949277 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. In Microsoft Commerce Server 2007, the Catalog database has a nonzero rank for products and categories in the catalog table. You perform a catalog search. In this scenario, you may receive the following error message:
Error message: "Msg 2627, Level 14, State 1, Line 1
Violation of UNIQUE KEY constraint 'UQ__CtlInv__Category__01BE2453'. Cannot insert duplicate key in object 'dbo.CtlInv__CategorySearch___Results__for_spid__55'. The statement has been terminated."

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix requires Commerce Server 2007 Service Pack 1 (SP1) to be installed on the server because of file dependencies.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
CatalogcreateNot applicable1,130,95620-Feb-200815:07Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 949277 - Last Review: April 10, 2008 - Revision: 1.1
APPLIES TO
  • Microsoft Commerce Server 2007 Developer Edition
  • Microsoft Commerce Server 2007 Enterprise Edition
  • Microsoft Commerce Server 2007 Standard Edition
  • Microsoft Commerce Server 2007 Service Pack 1
Keywords: 
kbautohotfix kbhotfixserver kbexpertiseinter kbqfe kbfix KB949277

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