Help and Support

The default printer setting may change after you install Windows Vista SP1 on a Windows Vista-based computer

Article ID:949321
Last Review:March 5, 2008
Revision:1.1

SYMPTOMS

After you install Windows Vista Service Pack 1 (SP1) on a Windows Vista-based computer, the default printer may change to Microsoft XPS Document Writer. Additionally, when you try to do a print job, you are asked to save the print job as a file.

This problem occurs most frequently if you had set a network printer as the default printer.

Back to the top

CAUSE

This problem occurs because many device drivers are reinstalled during the installation of Windows Vista SP1. This can cause the default printer setting to be changed.

Back to the top

RESOLUTION

To resolve this problem, set the default printer manually. To do this, follow these steps:
1.Click StartStart button, type Control printers in the Start Search box, and then click Control Printers in the Programs list.
2.Right-click the printer that you want to use, and then click Set as Default Printer. A check mark on the printer icon indicates that the printer is now the default printer.

Back to the top


APPLIES TO
Windows Vista Business
Windows Vista Enterprise
Windows Vista Home Basic
Windows Vista Home Premium
Windows Vista Starter
Windows Vista Ultimate
Windows Vista Business 64-bit Edition
Windows Vista Enterprise 64-bit Edition
Windows Vista Home Basic 64-bit Edition
Windows Vista Home Premium 64-bit Edition
Windows Vista Ultimate 64-bit Edition
Windows Vista Service Pack 1

Back to the top

Keywords: 
kbexpertisebeginner kbtshoot kbprb KB949321

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.