Article ID: 949413 - Last Review: April 25, 2008 - Revision: 2.2

Error message when you enable the "Show in Groups" option for a folder that contains thousands of e-mail messages in Outlook 2007: "Outlook is retrieving data from the Microsoft Exchange Server <Server_Name>"

Expand all | Collapse all

SYMPTOMS

When you enable the Show in Groups option for a folder that contains thousands of e-mail messages in Microsoft Office Outlook 2007, you may experience slow performance. Additionally, you receive the following error message:
Outlook is retrieving data from the Microsoft Exchange Server Server_Name. You can cancel the request or minimize this message to the Windows taskbar until Outlook closes the message automatically.

RESOLUTION

To resolve this problem, apply hotfix 949401.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949401  (http://support.microsoft.com/kb/949401/ ) Description of the Outlook 2007 hotfix package: February 27, 2008
Note This hotfix resolves this problem if the mailbox resides on a server that is running Microsoft Exchange Server 2007. If the mailbox resides on a server that is running Microsoft Exchange Server 2003, you must also apply hotfix 948828 on the server.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
948828  (http://support.microsoft.com/kb/948828/ ) Error message when you enable the "Show in Groups" option for a folder that contains thousands of e-mail messages in Outlook: "Outlook is retrieving data from the Microsoft Exchange Server <Server_Name>"

APPLIES TO
  • Microsoft Office Outlook 2007
Keywords: 
kboffice2007presp2fix kbprb kbexpertisebeginner kbfix kbqfe KB949413
 

Article Translations

 

Related Support Centers