Error message when you try to install the Zune software: "System update required"

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SYMPTOMS

When you try to install the Zune software, you receive one of the following error messages:

Error message 1

System updates required

Zune software installation can't continue until you've installed one or more required updates.

Windows Update must be updated to run this program.

Error message 2

System updates required

Zune software installation can't continue until you've installed one or more required updates.

Version 3.1 of Windows Installer is required to run this program.

http://go.microsoft.com/fwlink/?linkid=101231

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CAUSE

This problem occurs because the Windows Update setting is not updated to Microsoft Update.

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THINGS TO TRY

To resolve this problem, install system updates from Microsoft Update.

Windows XP

To obtain the latest updates for Windows XP, please visit the following Microsoft Web site:

http://update.microsoft.com/microsoftupdate (http://update.microsoft.com/microsoftupdate)

If Windows Update is disabled, you must manually install Windows Update. To do this, click the following article number to view the following article in the Microsoft Knowledge Base:

949104 (http://support.microsoft.com/kb/949104/ ) How to obtain the latest version of the Windows Update Agent to help manage updates on a computer

Windows 7 and Windows Vista

To obtain the latest updates for Windows 7 or for Windows Vista, visit the following Microsoft Web site, and install the file specific to your computer under the "How to obtain the latest Windows Update Agent" section.

949104 (http://support.microsoft.com/kb/949104/ ) How to obtain the latest version of the Windows Update Agent to help manage updates on a computer

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