Article ID: 949498 - View products that this article applies to.
Consider the following scenario:
Username cannot receive message in the format you used; the message was not delivered: message
How to obtain the hotfixThis issue is fixed in the Communicator 2007 Hotfix Package that is dated April 30, 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/951662/ )Description of the update for Communicator 2007: April 30, 2008
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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