Article ID: 949541 - Last Review: May 8, 2008 - Revision: 1.2 You cannot log on to Outlook Web Access Light, and an error message occurs in Exchange Server 2007On This PageSYMPTOMSConsider the following scenario. In a Microsoft Exchange
Server 2007 environment, you use Outlook Web Access Light to access your
mailbox. The mailbox size exceeds the storage limits, and you delete some
folders to free additional space. You delete a folder that contains subfolders
that hold large-sized messages. Then, you log on to Outlook Web Access Light.
In this scenario, you receive the following error message after you type your
logon credentials:
Microsoft Exchange issued an unexpected response (500). Click here to continue working. RESOLUTIONUpdate informationDownload and install Update Rollup 2 for Exchange 2007 SP1. For more information about Update Rollup 2 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:Description of Update Rollup 2 for Exchange Server 2007 Service Pack 1
(http://go.microsoft.com/fwlink/?LinkId=152558)
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
(http://go.microsoft.com/fwlink/?LinkId=152570)
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATIONThe value in the Prohibit send and receive
at (KB): option in the mailbox database Properties tab
indicates the storage limits of the mailbox. | Article Translations
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