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Article ID: 949549 - Last Review: July 8, 2008 - Revision: 1.0

Error message when you import a .pst file by running the Import-Mailbox cmdlet in Exchange Server 2007: "Unable to make connection to the server"

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SYMPTOMS

On a computer that is running Microsoft Exchange Server 2007 Service Pack 1 (SP1), you import a personal folders (.pst) file. You do this by running the Import-Mailbox cmdlet together with the -includefolders switch or the -excludefolders switch. When you do this, you may receive an error message.

For example, you run the following command in Exchange Management Shell:
import-mailbox -identity user name -PSTFolderPath .pst file name and path -includefolders "\folder name"
When you do this, you may receive the following error message:
Import Mailbox : MapiExceptionInvalidParameter: Unable to make connection to the server. (hr=0x80070057, ec=-247024809)
Diagnostic Context:
 Lid: 23234  
Lid: 27970  StoreEc: 0x80070057  
Lid: 17730  
Lid: 25922  StoreEc: 0x80070057
Note To support the import-mailbox function, you have to install Microsoft Office Outlook 2003 Service Pack 2 or a later version of Outlook.

RESOLUTION

To resolve this problem, install Update Rollup 3 for Exchange Server 2007 Service Pack 1.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949870  (http://support.microsoft.com/kb/949870/ ) Description of Update Rollup 3 for Exchange Server 2007 Service Pack 1

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the Import-Mailbox cmdlet, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb629586.aspx (http://technet.microsoft.com/en-us/library/bb629586.aspx)

APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbexpertiseinter kbbug kbfix kbqfe kbhotfixrollup KB949549

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