Error message when you use the Rich Text Editor in a SharePoint Portal Server 2003 Service Pack 3 Content Editor Web Part on a Windows Vista-based computer: "An error has occurred in the script on this page"

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Article ID: 949604 - View products that this article applies to.
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SYMPTOMS

When you try to use the Rich Text Editor in a Microsoft Office SharePoint Portal Server 2003 Service Pack 3 (SP3) Content Editor Web Part on a Windows Vista-based client computer, you receive the following error message:
An error has occurred in the script on this page.
Line: 3632
Char: 3
Error: Object expected
Code: 0
Url: http://site_url/_layouts/1033/htmledit.aspx
If you click Yes in this message, you also receive the following error message:
Cannot open the Rich Text Editor

CAUSE

This issue occurs because of an incompatibility between the Microsoft Office SharePoint Portal Server 2003 SP3 version of Ows.js and the version that is included in the Windows SharePoint Services 2.0 Rich Text Editor.

RESOLUTION

To resolve this issue, download and install the hotfix that is described in Microsoft Knowledge Base article 941204. For more information about this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
941204 Description of the SharePoint Portal Server 2003 post-Service Pack 3 hotfix package: February 26, 2008

Properties

Article ID: 949604 - Last Review: April 5, 2008 - Revision: 1.2
APPLIES TO
  • Microsoft Office SharePoint Portal Server 2003 Service Pack 3
Keywords: 
kbtshoot kbqfe kbexpertiseadvanced kbfix kbbug KB949604

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