The Microsoft Firewall service crashes randomly when you use ISA Server 2006 to publish a Web server by enabling forms-based authentication

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Article ID: 949628 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You use Microsoft Internet Security and Acceleration (ISA) Server 2006 to publish a Web server.
  • You enable forms-based authentication in the Web-publishing rule.
In this scenario, the Microsoft Firewall service crashes randomly. Additionally, the following event is logged in the System log:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: Date
Time: Time
User: N/A
Computer: ServerName
Description:
The Microsoft Firewall service terminated unexpectedly. It has done this 1 time(s).

Additionally, the following events are logged in the Application log:

Event Type: Error
Event Source: Microsoft Firewall
Event Category: None
Event ID: 14057
Date: Date
Time: Time
User: N/A
Computer: ServerName
Description:
The Firewall service stopped because an application filter module C:\Program Files\Microsoft ISA Server\CookieAuthFilter.dll generated an exception code C0000005 in address Address when function CompleteAsyncIO was called. To resolve this error, remove recently installed application filters and restart the service.

Event Type: Error
Event Source: Microsoft ISA Server Control
Event Category: None
Event ID: 14079
Date: Date
Time: Time
User: N/A
Computer: ServerName
Description:
Due to an unexpected error, the service fwsrv stopped responding to all requests. Stop the service or the corresponding process if it does not respond, and then start it again. Check for related error messages.

RESOLUTION

To resolve this problem, install the ISA Server 2006 hotfix package that is described in the following Microsoft Knowledge Base article:
949314 Description of the ISA Server 2006 hotfix package: March 4, 2008

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 949628 - Last Review: June 3, 2008 - Revision: 1.1
APPLIES TO
  • Microsoft Internet Security and Acceleration Server 2006 Standard Edition
  • Microsoft Internet Security and Acceleration Server 2006 Enterprise Edition
Keywords: 
kbqfe kbexpertiseinter KB949628

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