Article ID: 949652 - View products that this article applies to.
When you try to import a comma separated values (CSV) file into Microsoft Dynamics CRM 4.0, you receive the following error message:
This problem occurs if the following conditions are true:
The source data is not in the required format.
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(http://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards
Article ID: 949652 - Last Review: June 21, 2014 - Revision: 5.0