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The custom display settings may revert to default display settings after you install Windows Vista Service Pack 1 on a computer that uses multiple monitors

Article ID:949742
Last Review:March 18, 2008
Revision:1.0

SYMPTOMS

You install Windows Vista Service Pack 1 (SP1) on a computer that uses multiple monitors. Then, the custom display settings may revert to default display settings. The custom display settings that revert may include the following settings:
Default monitor choice setting
Monitor position setting in a multi-monitor configuration
Monitor display size setting
Monitor update setting (monitor refresh rate) and video adapter update setting (video adapter refresh rate)

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CAUSE

This issue occurs because certain device drivers are reinstalled to correctly service the underlying components during installation of Windows Vista SP1. Therefore, certain customized display settings may be reset to their operational default settings.

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RESOLUTION

To resolve this issue, reset the custom display settings on the computer. To do this, follow these steps:
1.Click Startthe Start button, type personalization in the Start Search box, and then click Personalization in the Programs list.
2.Under Personalize appearance and sounds, click Display Settings.
3.Reset the custom display settings that you want, and then click OK.

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APPLIES TO
Windows Vista Service Pack 1, when used with:
  Windows Vista Home Basic
  Windows Vista Home Premium
  Windows Vista Ultimate
  Windows Vista Business
  Windows Vista Enterprise
  Windows Vista Starter
  Windows Vista Home Basic 64-bit Edition
  Windows Vista Home Premium 64-bit Edition
  Windows Vista Ultimate 64-bit Edition
  Windows Vista Business 64-bit Edition
  Windows Vista Enterprise 64-bit Edition

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Keywords: 
kbexpertisebeginner kbtshoot KB949742

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