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If you run the "isinteg -dump" command against a dismounted store on a server that is running Exchange Server 2007, the Store.exe process stops unexpectedly

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Article ID:949772
Last Review:May 8, 2008
Revision:1.0
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SYMPTOMS

If you run the isinteg -dump command against a dismounted store on a server that is running Microsoft Exchange Server 2007, the Store.exe process stops unexpectedly. Additionally, the following errors are logged in the Application log:
Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Description:
Watson report about to be sent to dw20.exe for process id: <ID>, with parameters: E12N, c-rtl-x86, <version>, store.exe, mdbrest.dll, 4581c, c0000005, 98b, 08.00.0685.024
Event Type: Error
Event Source: Microsoft Exchange Server
Event Category: None
Event ID: 5000
Description:
EventType e12n, P1 c-rtl-x86, P2 <version>, P3 store.exe, P4 mdbrest.dll, P5 4581c, P6 c0000005, P7 98b, P8 08.00.0685.024, P9 NIL, P10 NIL.
Event Type: Error
Event Source: Application
Error Event Category: (100)
Event ID: 1000
Description:
Faulting application store.exe, version <version>, faulting module mdbrest.dll, version <version>, fault address <address>.

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RESOLUTION

Update information

Download and then install Update Rollup 2 for Exchange Server 2007 Service Pack 1 (SP1). For more information about Update Rollup 2 for Exchange 2007 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
948016 (http://support.microsoft.com/kb/948016/) Description of Update Rollup 2 for Exchange Server 2007 Service Pack 1

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

To run the isinteg –dump command against a dismounted store, follow these steps:
1.Open Exchange Management Console, and then dismount a mailbox store.
2.At a command prompt, type the following command:
isinteg -s server_name -dump -l log_file
3.Select the dismounted mailbox store.

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APPLIES TO
•Microsoft Exchange Server 2007 Enterprise Edition
•Microsoft Exchange Server 2007 Standard Edition

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Keywords: 
kbexpertiseinter kbbug kbfix kbqfe kbhotfixrollup KB949772

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