In a Microsoft Exchange Server 2007 environment, you receive
e-mail messages in Rich Text Format (RTF) format. These e-mail messages contain
TIFF attachments, and you use Microsoft Office Outlook Web Access 2007 to view
the e-mail message. In this case, the icons
that represent the TIFF image attachments may
not be shown correctly, and the icon shows as a red "X." Other image attachment icons, such as icons for BMP and JPG images, are shown
correctly.
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Update information
To resolve this problem, install Update Rollup 3 for Exchange
Server 2007 Service Pack 1 (SP1) on the Exchange server.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949870 (http://support.microsoft.com/kb/949870/)
Description of Update Rollup 3 for Exchange Server 2007 Service Pack 1
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Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
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For more information, click the following article numbers
to view the articles in the Microsoft Knowledge Base:
816915 (http://support.microsoft.com/kb/816915/)
New file naming schema for Microsoft Windows software update
packages
824684 (http://support.microsoft.com/kb/824684/) Description
of the standard terminology that is used to describe Microsoft software
updates
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