Article ID: 949844 - View products that this article applies to.
Source: Microsoft Support
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Consider the following scenario in Microsoft Dynamics CRM 4.0. You import an organization from another Microsoft Dynamics CRM 4.0 deployment in Deployment Manager. Then, you start the Async service. In this scenario, you experience one of the following symptoms:
In the Microsoft SQL server in which you have installed the Microsoft Dynamics CRM databases, the memory and the CPU time of the SQL process is also highly consumed.
This problem occurs because Microsoft Dynamics CRM 4.0 uses the name of the SQL server that is in the organization table of the mscrm_config database when Microsoft Dynamics CRM 4.0 tries to connect to the SQL server. If the name is lowercase, the Async service cannot correctly process the jobs in the ScaleGroupOrganizationMaintenanceJobs table. The SqlServerName name must be the same as the value that is returned by the @@servername global variable.
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
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