Article ID: 949926 - Last Review: October 7, 2008 - Revision: 1.1 Error when you use an IMAP4 client or a POP3 client to log on to a delegate mailbox of Exchange Server 2007: "800cccd1"SYMPTOMSYou can use an IMAP4 client or a POP3 client in following
format to log on to a delegate mailbox that is hosted on a version of Exchange Server that is earlier than Microsoft Exchange Server 2007: DomainName\Username\MailboxAlias However, this functionality is not supported in Exchange Server
2007. When you use an IMAP4 client or a POP3 client to log on to a delegate
mailbox of Exchange Server 2007 in the previous format, you receive an error
that resembles the following: The server has rejected
your login. Please verify that your user name and password are correct. Error
Code: 800cccd1 RESOLUTIONTo resolve this problem, download Update Rollup 4 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 4 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic: Description of Update Rollup 4 for Exchange Server 2007 Service Pack 1
(http://go.microsoft.com/fwlink/?LinkId=152556)
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
(http://go.microsoft.com/fwlink/?LinkId=152570)
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. | Article Translations
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