FIX: A Session Integrator application that communicates with an IBM mainframe by using TN3270 may stop responding in Host Integration Server 2006

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Article ID: 949985 - View products that this article applies to.
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SYMPTOMS

In Microsoft Host Integration Server 2006, a Session Integrator application that communicates with an IBM mainframe by using TN3270 may stop responding. The design of the Session Integrator application determines whether you receive an error message when this problem occurs.

This problem may also occur when you use the Host Access Management Agent to integrate Microsoft Identity Integration Server 2003 or Microsoft Identity Lifecycle Manager 2007 with an IBM mainframe security database. The Host Access Management Agent uses Session Integrator to communicate with the IBM mainframe.

CAUSE

This problem occurs because the Session Integrator Server service (Siserver.exe) does not send messages to the Session Integrator client components under certain conditions.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Host Integration Server 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
979497 How to obtain the latest Host Integration Server 2006 service pack

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Host Integration Server 2006 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Host Integration Server 2006 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Host Integration Server 2006 32-bit (x86) version
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File nameFile versionFile sizeDateTimePlatformSP requirement
Siproxy.dll7.0.2891.0430,59210-Apr-200821:04x86SP1
Siserver.exe7.0.2891.0200,70410-Apr-200821:04x86SP1
Host Integration Server 2006 64-bit (x64) version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Siproxy.dll7.0.2891.0605,18410-Apr-200821:04x64SP1Not Applicable
Siserver.exe7.0.2891.0294,91210-Apr-200821:04x64SP1Not Applicable
Siproxy.dll7.0.2891.0430,59210-Apr-200821:04x86SP1SYSWOW
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The Session Integrator application may become out of sequence with the underlying IBM 3270 application data that the Session Integrator application is receiving. In this case, the internal SNA bracket handling that Session Integrator uses may reach an error condition that leads to the problem that is described in the "Symptoms" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 949985 - Last Review: October 8, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Host Integration Server 2006 Enterprise Edition
  • Microsoft Host Integration Server 2006
Keywords: 
kbexpertiseinter kbbug kbfix kbqfe KB949985

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