A Code 9 error is generated in the "Device status" box for Bluetooth Enumerator on a Windows Vista-based computer that has a USB Bluetooth radio device installed

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Article ID: 950180 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • On a Windows Vista SP1-based computer that has a USB Bluetooth radio device installed and running, you perform a Windows Hardware Quality Lab (WHQL) Bluetooth "Disable/Enable I/O" test.
  • In this test, you use the Driver Verifier utility (Verifier.exe) to monitor the driver.
  • Then, you disable the Bluetooth Enumerator device in Device Manager.
In this scenario, a warning bubble appears on the taskbar, and it contains a warning that the device hardware ID cannot be found. Additionally, a yellow exclamation mark (!) appears next to the Bluetooth Enumerator device in Device Manager. Finally, a Code 9 error is generated in the Device status box in the Bluetooth Enumerator Properties dialog box.

Note After this issue occurs, you cannot enable the device before you restart the computer.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb950180~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,96631-Mar-200818:29Not Applicable
Package_2_for_kb950180~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,80431-Mar-200818:29Not Applicable
Package_for_kb950180_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36731-Mar-200818:29Not Applicable
Package_for_kb950180_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43031-Mar-200818:29Not Applicable
Package_for_kb950180_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42531-Mar-200818:29Not Applicable
Package_for_kb950180_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43031-Mar-200818:29Not Applicable
Update.mumNot Applicable2,08231-Mar-200818:29Not Applicable
X86_bth.inf_31bf3856ad364e35_6.0.6001.22146_none_72a92312d4c9df2d.manifestNot Applicable3,40031-Mar-200818:32Not Applicable
Bthenum.sys6.0.6001.2214619,45629-Mar-200801:20x86
Bthport.sys6.0.6001.22146220,16029-Mar-200801:20x86
Bthusb.sys6.0.6001.2214629,18429-Mar-200801:20x86
Fsquirt.exe6.0.6001.22146181,76029-Mar-200801:20x86
Windows Vista, x64 versions
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File nameFile versionFile sizeDateTimePlatform
Amd64_bth.inf_31bf3856ad364e35_6.0.6001.22146_none_cec7be968d275063.manifestNot Applicable3,40231-Mar-200818:35Not Applicable
Package_1_for_kb950180~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,97831-Mar-200818:29Not Applicable
Package_2_for_kb950180~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,81431-Mar-200818:29Not Applicable
Package_for_kb950180_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37531-Mar-200818:29Not Applicable
Package_for_kb950180_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43831-Mar-200818:29Not Applicable
Package_for_kb950180_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43331-Mar-200818:29Not Applicable
Package_for_kb950180_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43831-Mar-200818:29Not Applicable
Update.mumNot Applicable2,09631-Mar-200818:29Not Applicable
Bthenum.sys6.0.6001.2214623,04029-Mar-200801:53x64
Bthport.sys6.0.6001.22146276,48029-Mar-200801:53x64
Bthusb.sys6.0.6001.2214634,81629-Mar-200801:53x64
Fsquirt.exe6.0.6001.22146187,90429-Mar-200801:53x64
Windows Vista, IA-64 versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_bth.inf_31bf3856ad364e35_6.0.6001.22146_none_72aac708d4c7e829.manifestNot Applicable3,40131-Mar-200818:29Not Applicable
Package_1_for_kb950180~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,80931-Mar-200818:29Not Applicable
Package_for_kb950180_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42931-Mar-200818:29Not Applicable
Package_for_kb950180_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43431-Mar-200818:29Not Applicable
Update.mumNot Applicable1,42531-Mar-200818:29Not Applicable
Bthenum.sys6.0.6001.2214655,29629-Mar-200801:45IA-64
Bthport.sys6.0.6001.22146675,32829-Mar-200801:46IA-64
Bthusb.sys6.0.6001.2214686,52829-Mar-200801:45IA-64
Fsquirt.exe6.0.6001.22146250,88029-Mar-200801:46IA-64

MORE INFORMATION

To view error codes on a Windows Vista-based computer, follow these steps:
  1. Click Start, and then click Control Panel.
  2. Select Control Panel Home view, and then click Hardware and Sound.
  3. Click Device Manager, and then click Continue in the User Account Control window.
  4. Double-click a device type to see the devices in that category.
  5. Double-click a device to view its properties. If an error code has been generated, the code appears in the Device status box on the General tab.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 950180 - Last Review: April 10, 2008 - Revision: 1.3
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Service Pack 1
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbexpertiseinter KB950180

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