Article ID: 950207 - Last Review: January 20, 2012 - Revision: 2.2

Error message when you try to open a campaign activity in Microsoft Dynamics CRM 4.0: "Exception of type 'System.Web.HttpUnhandledException' was thrown"

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SYMPTOMS

When you try to open a campaign activity in Microsoft Dynamics CRM 4.0, you receive the following error message:

An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Error Details: Exception of type 'System.Web.HttpUnhandledException' was thrown.

This problem occurs if you removed the Status Reason field from the Campaign Activity entity.

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CAUSE

This problem occurs because Microsoft Dynamics CRM checks the value in the Status Reason field to determine how to display a title in the Web browser window.

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RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949256 (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:

887283 (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

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