Article ID: 950210 - Last Review: May 15, 2008 - Revision: 1.2

A red X character appears when you open the speech voice response workflow application controls in design view in Office Communications Server 2007 Speech Server

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SYMPTOMS

When you open the speech voice response workflow application controls in design view in Microsoft Office Communications Server 2007 Speech Server, a red X character appears on the controls. This problem occurs if you have installed one of the following components on the computer:

Microsoft Visual Studio 2008
Windows Vista Service Pack 1 (SP1)
The Microsoft .NET Framework 3.5

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CAUSE

This issue occurs because the Communications Server 2007 Speech Server application designer caches the Windows Workflow default theme font type. This font type is available as a static reference in the System.Workflow.Componentmodel.dll assembly. The System.Workflow.Componentmodel.dll assembly updates the font type during each workflow view load, and then deletes the old font. Therefore, if Communications Server 2007 Speech Server uses the old font reference, the font reference becomes invalid.

Note The Communications Server 2007 Speech Server application designer has been updated to explicitly use the Windows Workflow font without caching the font.

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RESOLUTION

To resolve this issue, download and then install the update for Office Communications Server 2007 Speech Server. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=4D8B068B-3C45-4EEA-BBC8-C4A4C4201F60&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyId=4D8B068B-3C45-4EEA-BBC8-C4A4C4201F60&displaylang=en)

Note To install the update in Windows Vista, download the update, and then run the update from an elevated command prompt.

For more information about the elevated command prompt in Windows Vista, visit the following Microsoft Web site:

http://technet2.microsoft.com/WindowsVista/en/library/00d04415-2b2f-422c-b70e-b18ff918c2811033.mspx?mfr=true (http://technet2.microsoft.com/WindowsVista/en/library/00d04415-2b2f-422c-b70e-b18ff918c2811033.mspx?mfr=true)

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MORE INFORMATION

File information

Collapse this tableExpand this table

File name	File version	File size	Date	Time
Microsoft.speechserver.authoring.dialogdesigner.dll	2.0.61363.10	22,655	12-Mar-2008	20:38

This issue occurs for any update on the computer that replaces the System.Workflow.Componentmodel.dll assembly. The following are the currently known components that replace the System.Workflow.Componentmodel.dll assembly: