Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
Error message when you try to open a shared file in Windows Explorer on a Windows XP-based computer: "<SharePath> is not accessible. Access is denied"
Article ID: 950234 - View products that this article applies to.
Consider the following scenario:
After you click OK, you receive the following error message:
SharePath is not accessible. Access is denied.
Note In some applications such as Microsoft Word and Notepad, the user can open the shared file by typing the full path of the file in the File Name box of the Open dialog box.
Windows cannot find 'Path:\FileName'. Check the spelling and try again, or try searching for the item by clicking the start button and then clicking Search.
Before Windows Explorer opens a shared file, it detects whether the target object is a folder or a file. If a user has Read Permissions permission but does not have List Folder permission, Windows Explorer cannot open a file in a folder even if the user types the full path of the file.
To resolve this issue, install hotfix 950234 together with hotfix 947853. For more information about hotfix 947853, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/947853/ )Error message when you try to open a shared file in Internet Explorer 6 on a Windows XP Service Pack 2-based computer: "The Page Cannot be Displayed"
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesYou must have Windows XP Service Pack 2 (SP2) or Windows XP Service Pack 3 (SP3) installed to apply this hotfix.
Restart requirementYou must restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
Registry informationYou do not have to make any changes to the registry.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP SP2, x86-based versions
Collapse this tableExpand this table
Windows XP SP3, x86-based versions
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 950234 - Last Review: October 8, 2011 - Revision: 2.0