Article ID: 950266 - Last Review: January 20, 2012 - Revision: 2.2

You are looped in the sign-in page when you try to run the Data Migration Manager Wizard in Microsoft Dynamics CRM 4.0

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SYMPTOMS

When you try to run the Data Migration Manager Wizard in Microsoft Dynamics CRM 4.0, you are looped in the sign-in page. Additionally, if you have enabled platform tracing, you receive an error message that resembles the following:

Process:Microsoft.Crm.Tools.DMWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread: 3 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error | CrmException..ctor
at CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException, Boolean enableTrace)
at CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException)
at CrmException..ctor(String message, Int32 errorCode)
at LocalizedLabelService.CheckForPossibleDuplicates(MetadataBusinessEntity metadataEntity, ISqlExecutionContext sqlContext)
at LocalizedLabelService.ValidateForCreate(MetadataBusinessEntity metadataEntity, ISqlExecutionContext context)
at MetadataProcessObject.Create(MetadataBusinessEntity metadataEntity, ISqlExecutionContext sqlContext, OperationContext operationContext)
at LocalizedLabelCreateAction.MetabaseOperation()
at EntityCreateAction.MetabaseOperation()
at MetadataHelper.ProcessQueue()
at DiffBuilder.PropagateChangesToClient()
at SyncData.DoSchemaChanges()
at SyncData.Sync(ITransferDataProvider transferDataProvider, Int32 callPriority)
at SyncData.Sync(ITransferDataProvider transferDataProvider)
at InitClass.SyncDMW()
at InitClass.DoInit(Object sender, DoWorkEventArgs dwe)
at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at BackgroundWorker.WorkerThreadStart(Object argument)
at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at StackBuilderSink.PrivateProcessMessage(RuntimeMethodHandle md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
at _ThreadPoolWaitCallback.WaitCallback_Context(Object state)
at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at _ThreadPoolWaitCallback.PerformWaitCallback(Object state)
>Crm Exception: Message: Entity with id dc6574cb-92ce-446c-a5d6-885a75107d52 already has the label Lead for column LocalizedName and language 1033 - update entity with id 21ea87ab-98ef-dc11-a41b-000d56f1ca2d cannot have the same label, ErrorCode: -2147192815

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CAUSE

This problem occurs because Microsoft Dynamics CRM uses some duplicate localized labels.

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RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949256 (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:

887283 (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

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