You cannot manually change your status from "Away" in Communicator 2007 when you use a portable computer to connect to a remote computer

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Article ID: 950492 - View products that this article applies to.
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SYMPTOMS

When you use a portable computer to connect to a remote computer, you cannot manually change your status in Microsoft Office Communicator 2007. The status of Communicator 2007 appears as "Away."

CAUSE

This problem occurs because Communicator 2007 assumes that the remote session is locked even if the remote session is unlocked. Therefore, Communicator 2007 ignores status changes.

RESOLUTION

To resolve this problem, install the Communicator 2007 hotfix package that is dated March 28, 2008.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
946164 Description of the update for Communicator 2007: April 2, 2008

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 950492 - Last Review: April 3, 2008 - Revision: 1.2
APPLIES TO
  • Microsoft Office Communicator 2007
Keywords: 
kboffice2007presp2fix kbprb kbqfe kbtshoot kbexpertisebeginner KB950492

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