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Quick Preview is blank, the printer prints blank pages, or saved pdf is blank in Office for Mac applications
Article ID: 950510 - View products that this article applies to.
When you try to print to a specific printer from a Microsoft Office 2008 for Mac program or from a Microsoft Office 2004 for Mac program, you may experience the following behavior:
This problem occurs when you try to print an Office for Mac file to certain printers that use the built-in printer drivers that are provided by the Mac OS X operating system. Currently there is no resolution for this problem. You must use the workaround in this article to print documents from Office for Mac programs.
To resolve this issue in Office 2008 for Mac, install Microsoft Office 2008 for Mac Service Pack 1 (12.1.0).
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
952331Note This service pack does not resolve the issue for Office 2004 for Mac.
(http://support.microsoft.com/kb/952331/ )Description of Office 2008 for Mac Service Pack 1 (12.1.0)
To work around this problem, first save the Office for Mac file as a PDF. Then, print the file from the Preview program or from another PDF reader. To do this, follow these steps.
Step 1: Change default printer driverBefore you save the Office for Mac file in the .pdf file format, you must change the default printer to a printer that does not exhibit this behavior. To do this, follow these steps:
Step 2: Save the file as a PDF
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.
Article ID: 950510 - Last Review: October 6, 2011 - Revision: 5.0