Article ID: 950521 - Last Review: January 20, 2012 - Revision: 3.2

An English-language MSN Money Web page opens when you double-click a URL that includes a Japanese ticker symbol or a Chinese ticker symbol in Microsoft Dynamics CRM 4.0

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SYMPTOMS

In Microsoft Dynamics CRM 4.0, when you set the language to Japanese or to Chinese, and then you double-click a URL that includes a Japanese ticker symbol or a Chinese ticker symbol, an English-language MSN Money Web page opens.

For example, you set the language to Japanese. Then, you set the ticker symbol of an account to the jp:6758 Japanese ticker symbol. When you double-click a URL that includes this ticker symbol, an English-language MSN Money Web page opens instead of a Japanese-language MSN Money Web page.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
For more information about how Microsoft Dynamics CRM hotfixes and updates are named, click the following article number to view the article in the Microsoft Knowledge Base:
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards

APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbfix kbautohotfix kbexpertiseinter kbmbsmigrate kbqfe kbhotfixserver KB950521