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The classic Start menu is not displayed correctly in Windows Server 2008 without Hyper-V

Article ID:950612
Last Review:May 20, 2008
Revision:2.1
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SYMPTOMS

After you switch the Start menu to the classic style on a computer that is running a version of Windows Server 2008 without Hyper-V, the Start menu is not displayed correctly. Specifically, a black area unexpectedly appears on the left side of the Start menu. Additionally, the Windows Server 2008 logo bar is displayed horizontally instead of vertically.

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CAUSE

This problem occurs because the bitmap image of the Windows Server 2008 logo bar is incorrectly oriented in Windows Server 2008 without Hyper-V.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2008 without Hyper-V, x86-based versions
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb950612~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79408-Apr-200820:59Not Applicable
Package_2_for_kb950612~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79408-Apr-200820:59Not Applicable
Package_3_for_kb950612~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79208-Apr-200820:59Not Applicable
Package_4_for_kb950612~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79408-Apr-200820:59Not Applicable
Package_5_for_kb950612~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79408-Apr-200820:59Not Applicable
Package_6_for_kb950612~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79208-Apr-200820:59Not Applicable
Package_for_kb950612_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable2,37608-Apr-200820:59Not Applicable
Package_for_kb950612_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42308-Apr-200820:59Not Applicable
Package_for_kb950612_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable2,37708-Apr-200820:59Not Applicable
Package_for_kb950612_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43108-Apr-200820:59Not Applicable
X86_24578d10379a5d941916138e1aeebb42_31bf3856ad364e35_6.0.6001.22152_none_80687982d1ed3c35.manifestNot Applicable71908-Apr-200820:59Not Applicable
X86_4e92c5d6e0122fab665d2ef77b32a440_31bf3856ad364e35_6.0.6001.22152_none_1b499aceb1ecdc3d.manifestNot Applicable72108-Apr-200820:59Not Applicable
X86_95016d062a8b67961452f9ad24169fb9_31bf3856ad364e35_6.0.6001.22152_none_4f33427417ba4a8f.manifestNot Applicable72108-Apr-200820:59Not Applicable
X86_microsoft-windows-b..-serverdatacenter-v_31bf3856ad364e35_6.0.6001.22152_none_29ecfea5a6a5cd0d.manifestNot Applicable3,75608-Apr-200810:43Not Applicable
X86_microsoft-windows-b..-serverenterprise-v_31bf3856ad364e35_6.0.6001.22152_none_6a21b9cdc7310c55.manifestNot Applicable3,75608-Apr-200810:42Not Applicable
X86_microsoft-windows-b..ll-serverstandard-v_31bf3856ad364e35_6.0.6001.22152_none_b6b2d69454befdb3.manifestNot Applicable3,75208-Apr-200810:46Not Applicable
Shellbrd.dll6.0.6001.22152892,41608-Apr-200805:37x86
Shellbrd.dll6.0.6001.22152892,41608-Apr-200805:37x86
Shellbrd.dll6.0.6001.22152892,41608-Apr-200805:37x86
Windows Server 2008 without Hyper-V, x64-based versions
File nameFile versionFile sizeDateTimePlatform
Amd64_03c708130c4bf9b84dbbc972bfd02f40_31bf3856ad364e35_6.0.6001.22152_none_a24368c0c2cc28da.manifestNot Applicable72508-Apr-200820:59Not Applicable
Amd64_39aae033c1d6eef5257a853e54989cf3_31bf3856ad364e35_6.0.6001.22152_none_5bebe42bcdb54395.manifestNot Applicable72508-Apr-200820:59Not Applicable
Amd64_ad9e9784d61dd0b2fb73df20c2d19920_31bf3856ad364e35_6.0.6001.22152_none_813a953cabd61702.manifestNot Applicable72308-Apr-200820:59Not Applicable
Amd64_microsoft-windows-b..-serverdatacenter-v_31bf3856ad364e35_6.0.6001.22152_none_860b9a295f033e43.manifestNot Applicable3,76008-Apr-200815:06Not Applicable
Amd64_microsoft-windows-b..-serverenterprise-v_31bf3856ad364e35_6.0.6001.22152_none_c64055517f8e7d8b.manifestNot Applicable3,76008-Apr-200815:04Not Applicable
Amd64_microsoft-windows-b..ll-serverstandard-v_31bf3856ad364e35_6.0.6001.22152_none_12d172180d1c6ee9.manifestNot Applicable3,75608-Apr-200815:09Not Applicable
Package_1_for_kb950612~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,80408-Apr-200820:59Not Applicable
Package_2_for_kb950612~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,80408-Apr-200820:59Not Applicable
Package_3_for_kb950612~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,80208-Apr-200820:59Not Applicable
Package_4_for_kb950612~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,80408-Apr-200820:59Not Applicable
Package_5_for_kb950612~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,80408-Apr-200820:59Not Applicable
Package_6_for_kb950612~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,80208-Apr-200820:59Not Applicable
Package_for_kb950612_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,39208-Apr-200820:59Not Applicable
Package_for_kb950612_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43108-Apr-200820:59Not Applicable
Package_for_kb950612_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,39308-Apr-200820:59Not Applicable
Package_for_kb950612_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43908-Apr-200820:59Not Applicable
Shellbrd.dll6.0.6001.22152892,41608-Apr-200806:08x64
Shellbrd.dll6.0.6001.22152892,41608-Apr-200806:08x64
Shellbrd.dll6.0.6001.22152892,41608-Apr-200806:08x64

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/LN/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
Windows Server 2008 Standard without Hyper-V
Windows Server 2008 Enterprise without Hyper-V
Windows Server 2008 Datacenter without Hyper-V

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Keywords: 
kbautohotfix kbexpertisebeginner kbexpertiseinter kbbug kbfix kbhotfixserver kbqfe KB950612

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