Article ID: 950622 - Last Review: October 7, 2008 - Revision: 1.1 Messages are converted to a very small font size in Outlook Web Access and in Outlook 2003 when you use Exchange Server 2007SYMPTOMSIn an Exchange 2007 environment, a text/enriched MIME type
message that contains the <nofill> tag and the <fixed> tag is converted to a very small font size in Outlook Web Access and in Outlook 2003
clients. When this problem occurs, the message is difficult to read. If you examine
the message header, you may notice a message that resembles the following message:
If you examine the original MIME message
in Notepad, the following tags appear in the message body: <nofill><fixed> Note If you read the message by using Outlook 2007, the font size of
the message is correct. CAUSEWhen a text/enriched MIME type message is converted, the
body of the messages set incorrectly to size="-1." RESOLUTIONTo resolve this problem, download Update Rollup 4 for Exchange Server 2007 Service Pack 1. Then, install the update on the Exchange server. For more information about Update Rollup 4 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic: Description of Update Rollup 4 for Exchange Server 2007 Service Pack 1
(http://go.microsoft.com/fwlink/?LinkId=152556)
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
(http://go.microsoft.com/fwlink/?LinkId=152570)
MORE INFORMATIONFor more information about the text/enriched MIME content
type, visit the following Web site: http://www.faqs.org/rfcs/rfc1563.html
(http://www.faqs.org/rfcs/rfc1563.html)
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. | Article Translations
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