In Microsoft Dynamics CRM 4.0., you disable and then delete an organization. When you use the Deployment Manager Import Organization Wizard to import an organization, the workflow rules no longer run. Additionally, the following error message is logged in the event viewer: If you view the AsyncOperationBase table and the BulkDeleteFailureBase table in the organization database that you imported, you notice that all values in the RegardingObjectId column are a GUID that is used for the organizationid identifier of the organization database.

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This problem occurs because the AsyncOperationbase table is updated incorrectly when you import an organization.

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.If you have imported an organization before you apply this hotfix, you can contact Microsoft Dynamics CRM Support to obtain more information about additional steps that are required to apply this hotfix.

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File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM 4.0 server, i386-based version

File name	File version	File size	Date	Time	Platform
Config.xml	Not applicable	284	25-Apr-2008	12:41	Not applicable
Crmupdatewrapper.exe	4.0.7333.1025	439,320	25-Apr-2008	06:35	x86
Crmupdatewrapper.exe.config	Not applicable	148	23-Feb-2008	11:48	Not applicable
Microsoft.crm.dll	4.0.7333.1025	918,552	25-Apr-2008	06:30	x86
Microsoft.crm.setup.common.dll	4.0.7333.1025	533,528	25-Apr-2008	06:35	x86
Microsoft.crm.setup.database.common.dll	4.0.7333.1025	70,680	25-Apr-2008	06:35	x86
Microsoft.crm.setup.databaseinstaller.dll	4.0.7333.1025	74,776	25-Apr-2008	06:35	x86
Microsoft.crm.tools.logging.dll	4.0.7333.1025	23,064	25-Apr-2008	06:35	x86
Microsoft.windowsinstaller.dll	4.0.7333.1025	119,832	25-Apr-2008	06:35	x86
Server_i386.msp	Not applicable	1,483,776	25-Apr-2008	12:42	Not applicable
Eula.rtf	Not applicable	100,287	23-Feb-2008	11:49	Not applicable
Microsoft.crm.tools.admin.dmsnapinlib.dll	4.0.7333.1025	144,408	25-Apr-2008	06:32	x86
Microsoft.crm.tools.admin.dmsnapinlib.dll	4.0.7333.1025	144,408	25-Apr-2008	06:30	x86
Eula.rtf	Not applicable	117,485	23-Feb-2008	11:49	Not applicable
Microsoft.crm.tools.admin.dmsnapinlib.dll	4.0.7333.1025	144,408	25-Apr-2008	06:32	x86

Microsoft Dynamics CRM 4.0 server, x64-based version

File name	File version	File size	Date	Time	Platform
Config.xml	Not applicable	285	25-Apr-2008	12:41	Not applicable
Crmupdatewrapper.exe	4.0.7333.1025	439,320	25-Apr-2008	05:44	x86
Crmupdatewrapper.exe.config	Not applicable	148	28-Jan-2008	04:07	Not applicable
Microsoft.crm.dll	4.0.7333.1025	918,552	25-Apr-2008	05:40	x86
Microsoft.crm.setup.common.dll	4.0.7333.1025	533,528	25-Apr-2008	05:44	x86
Microsoft.crm.setup.database.common.dll	4.0.7333.1025	70,680	25-Apr-2008	05:44	x86
Microsoft.crm.setup.databaseinstaller.dll	4.0.7333.1025	74,776	25-Apr-2008	05:44	x86
Microsoft.crm.tools.logging.dll	4.0.7333.1025	23,064	25-Apr-2008	05:44	x86
Microsoft.windowsinstaller.dll	4.0.7333.1025	119,832	25-Apr-2008	05:44	x86
Server_amd64.msp	Not applicable	1,483,776	25-Apr-2008	12:42	Not applicable
Eula.rtf	Not applicable	100,287	28-Jan-2008	04:07	Not applicable
Microsoft.crm.tools.admin.dmsnapinlib.dll	4.0.7333.1025	144,408	25-Apr-2008	05:42	x86

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Installation information

Install this hotfix on computers that are running the Microsoft Dynamics CRM 4.0 server components.

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Prerequisites

You must have Microsoft Dynamics CRM 4.0 installed to apply this hotfix.

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Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

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Removal information

To remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000, use Add or Remove Programs in Control Panel.

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For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

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