You cannot uninstall Internet Explorer 7 or Internet Explorer 8 after you install Windows XP Service Pack 3

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Article ID: 950719 - View products that this article applies to.
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SYMPTOMS

After you install Windows XP Service Pack 3 (SP3), you cannot uninstall Windows Internet Explorer 7 or Internet Explorer 8.

When you use the Add or Remove Programs item in Control Panel, there is no option to uninstall Internet Explorer 7 or Internet Explorer 8.

Note This issue does not occur if you install Internet Explorer 7 or Internet Explorer 8 after you install Windows XP SP3.

RESOLUTION

To uninstall Internet Explorer 7 or Internet Explorer 8, follow these steps:
  1. Uninstall Windows XP SP3.

    For more information about how to uninstall Windows XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
    950249 How to remove Windows XP Service Pack 3 from your computer
  2. Uninstall Internet Explorer 7 or Internet Explorer 8.

    For more information about how to uninstall Internet Explorer 8, click the following article number to view the article in the Microsoft Knowledge Base:
    957700 How do I uninstall or remove Internet Explorer 8
    For more information about how to uninstall Internet Explorer 7, click the following article number to view the article in the Microsoft Knowledge Base:
    927177 How to uninstall Internet Explorer 7
    Note The steps that are listed in KB 927177 also apply to Internet Explorer 8 Beta 1.
  3. Reinstall Windows XP SP3.

    For more information about how to install Windows XP Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
    322389 How to obtain the latest Windows XP service pack

STATUS

This behavior is by design.

Properties

Article ID: 950719 - Last Review: April 7, 2009 - Revision: 4.2
APPLIES TO
  • Microsoft Windows XP Service Pack 3, when used with:
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Media Center Edition 2005
    • Microsoft Windows XP Tablet PC Edition 2005
  • Windows Internet Explorer 7
  • Windows Internet Explorer 8
Keywords: 
kbtshoot kbexpertisebeginner kbprb KB950719

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