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The Exchange ActiveSync process is unsuccessful, and an error code is returned to the mobile device in Exchange Server 2003
Article ID: 950796 - View products that this article applies to.
In Microsoft Exchange Server 2003, you try to synchronize the Exchange Server inbox or some subfolders with a mobile device. When you do this, the Exchange ActiveSync process is unsuccessful.
Additionally, the following error code is returned to the mobile device:
This issue occurs because the Authenticated Users group must have Write permissions to the %Temp% folder on the mailbox server. Large search requests may require that Internet Information Services (IIS) temporarily write this information to the %Temp% folder.
To resolve this issue, assign Write permissions to the Authenticated Users group for the %Temp% folder on the mailbox server on which the users reside.
To do this, follow these steps: