A memory leak occurs when you monitor Exchange Server 2007 by using the MOM 2007 agent in System Center Operations Manager 2007
On This PageSYMPTOMSConsider the following scenario:
RESOLUTIONHotfix informationA supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Operations Manager 2007 service pack that contains this hotfix.To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support) Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.Hotfix installation informationYou must apply this hotfix on all Operations Manager Management Server computers. You can apply this hotfix from Windows Explorer or at a command prompt. This hotfix package includes both 32-bit and x64 file versions. When you apply this hotfix, it will install the files versions that are appropriate to your particular installation.The computers that are running the agent are updated automatically. However, you must approve the update in the Pending Management folder. To do this, follow these steps:
PrerequisitesYou must install Operations Manager 2007 Service Pack 1 before you apply this hotfix. To download the Operations Manager 2007 Service Pack 1 Upgrade Package, visit the following Microsoft Web site:http://www.microsoft.com/downloads/details.aspx?FamilyId=EDE38D83-32D1-46FB-8B6D-78FA1DCB3E85&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyId=EDE38D83-32D1-46FB-8B6D-78FA1DCB3E85&displaylang=en) Restart requirementYou do not have to restart the computer after you apply this hotfix package. However all Operations Manager services will be automatically restarted.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Operations Manager 2007 SP1, 32-bit versions
Operations Manager 2007 SP1, x64 versions
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. REFERENCESFor more information about Operations Manager 2007 SP1, visit the following Microsoft Web site: http://technet.microsoft.com/en-us/opsmgr/cc280350.aspx (http://technet.microsoft.com/en-us/opsmgr/cc280350.aspx) MORE INFORMATION
For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/)
Description of the standard terminology that is used to describe Microsoft software updates
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