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FIX: The receive location loses its connection when you use a WCF-based SAP adapter in BizTalk Server 2006 R2

Article ID: 950854 - View products that this article applies to.

Hotfix Download Available

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SYMPTOMS

Consider the following scenario:

In Microsoft BizTalk Server 2006 R2, you use a Windows Communication Foundation (WCF)-based SAP adapter in a receive location to receive Intermediate Documents (IDOCs) from an SAP application.
An error occurs in the receive pipeline. For example, the receive pipeline receives a message that is not recognized. Or, a message is received that has no subscriber.

In this scenario, the receive location loses its connection. Additionally, IDOCs cannot be received.

From the SAP side, the connection appears not to be there. Any additional messages that are sent to this port fail and then remain in the SAP retry queue. At the receive location, the WCF-based SAP adapter appears as enabled and is displayed to the operator as if it is still functioning. To fix the receive location so that IDOCs can be received again, you must restart the host instance that is being used by that receive location.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have BizTalk Server 2006 R2 and Microsoft BizTalk LOB Adapter Pack installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.