You cannot create multiple RMS Client sessions for one user context on a Windows Vista-based computer

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Article ID: 950888 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Windows Vista or Windows Server 2008.
  • The computer has Rights Management Services (RMS) Client installed.
  • On this computer, you try to create multiple RMS Client sessions for a single user context.
However, the operation is unsuccessful.

RESOLUTION

Update information

The following file is available for download from the Microsoft Download Center:

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Download
Download the Update for Windows Server 2008 (KB950888) package now.

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Download
Download the Update for Windows Server 2008 for Itanium-based Systems (KB950888) package now.

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Download
Download the Update for Windows Server 2008 x64 Edition (KB950888) package now.

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Download the Update for Windows Vista (KB950888) package now.

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Download
Download the Update for Windows Vista for x64-based Systems (KB950888) package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Vista Service Pack 1 (SP1) or Windows Server 2008 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista SP1 and Windows Server 2008, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb950888~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,96627-Mar-200816:42Not Applicable
Package_2_for_kb950888~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,80427-Mar-200816:42Not Applicable
Package_for_kb950888_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36727-Mar-200816:42Not Applicable
Package_for_kb950888_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43027-Mar-200816:42Not Applicable
Package_for_kb950888_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42527-Mar-200816:42Not Applicable
Package_for_kb950888_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43027-Mar-200816:42Not Applicable
X86_deaadf3918c1fa8c9259a9a47e02058e_31bf3856ad364e35_6.0.6001.22144_none_22af88499b6c6055.manifestNot Applicable71927-Mar-200816:42Not Applicable
X86_microsoft-windows-r..ement-client-v1-api_31bf3856ad364e35_6.0.6001.22144_none_e85ffb1bac7f06d0.manifestNot Applicable20,39627-Mar-200804:32Not Applicable
Msdrm.dll6.0.6001.22144329,72827-Mar-200803:52x86
Windows Vista SP1 and Windows Server 2008, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_68207e59ca4d89afe4b546fce9ed2bc1_31bf3856ad364e35_6.0.6001.22144_none_2f0faae2a7d8f6ad.manifestNot Applicable1,08627-Mar-200816:42Not Applicable
Amd64_microsoft-windows-r..ement-client-v1-api_31bf3856ad364e35_6.0.6001.22144_none_447e969f64dc7806.manifestNot Applicable20,43627-Mar-200805:05Not Applicable
Package_1_for_kb950888~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,21527-Mar-200816:42Not Applicable
Package_2_for_kb950888~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,05127-Mar-200816:42Not Applicable
Package_for_kb950888_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37527-Mar-200816:42Not Applicable
Package_for_kb950888_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43827-Mar-200816:42Not Applicable
Package_for_kb950888_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43327-Mar-200816:42Not Applicable
Package_for_kb950888_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43827-Mar-200816:42Not Applicable
X86_microsoft-windows-r..ement-client-v1-api_31bf3856ad364e35_6.0.6001.22144_none_e85ffb1bac7f06d0.manifestNot Applicable20,39627-Mar-200804:32Not Applicable
Msdrm.dll6.0.6001.22144457,72827-Mar-200804:24x64
Msdrm.dll6.0.6001.22144329,72827-Mar-200803:52x86
Windows Server 2008, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_ba8477eefff5f3bc1c9f4b4c98dd695d_31bf3856ad364e35_6.0.6001.22144_none_df2f942be7baa086.manifestNot Applicable1,08427-Mar-200816:42Not Applicable
Ia64_microsoft-windows-r..ement-client-v1-api_31bf3856ad364e35_6.0.6001.22144_none_e8619f11ac7d0fcc.manifestNot Applicable20,41527-Mar-200805:16Not Applicable
Package_1_for_kb950888~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable2,04627-Mar-200816:42Not Applicable
Package_for_kb950888_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42927-Mar-200816:42Not Applicable
Package_for_kb950888_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43427-Mar-200816:42Not Applicable
X86_microsoft-windows-r..ement-client-v1-api_31bf3856ad364e35_6.0.6001.22144_none_e85ffb1bac7f06d0.manifestNot Applicable20,39627-Mar-200804:32Not Applicable
Msdrm.dll6.0.6001.22144773,63227-Mar-200804:12IA-64
Msdrm.dll6.0.6001.22144329,72827-Mar-200803:52x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about RMS, visit the following Microsoft Web site:
http://www.microsoft.com/windowsserver2003/technologies/rightsmgmt/default.mspx
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 950888 - Last Review: July 28, 2008 - Revision: 2.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe kbhotfixserver KB950888

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