Article ID: 950917 - Last Review: June 6, 2008 - Revision: 5.3 A kernel dump file is not analyzable on a computer that is running an x86-based edition of Windows Server 2008 or a 32-bit version of Windows Vista Service Pack 1On This PageSYMPTOMSConsider the following scenario:
CAUSEThis problem occurs because the system does not include
system page directory information in the dump file under a specific condition
that is described in "Symptoms" section. RESOLUTION The following files are available for
download from the Microsoft Download Center: Update for Windows Server 2008 and for 32-bit versions of Windows Vista Service Pack 1 Collapse this image  Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. In this case, you cannot see the hotfix for Windows Viata Service Pack 1 on the hotfix download site. When this occurs, apply the Windows Server 2008 hotfix to the Windows Vista Service Pack 1-based computer to resolve the issue. For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591
(http://support.microsoft.com/kb/119591/
)
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help prevent
any unauthorized changes to the file.
Hotfix informationPrerequisitesTo apply this hotfix, you must have Windows Server 2008 or Windows Vista Service Pack 1 installed.Restart requirementYou must restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace a previously released hotfix.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2008, x86 edition or Windows Vista Service Pack 1, 32-bit versionsCollapse this table
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATIONFor more information about the Physical Address Extension
(PAE), visit the following Microsoft Web site: http://msdn2.microsoft.com/en-us/library/aa366796.aspx
(http://msdn2.microsoft.com/en-us/library/aa366796.aspx)
For more information about the bcdedit /set command, visit the following Microsoft Web sites:http://technet2.microsoft.com/windowsserver2008/en/library/ab2da47d-3aac-44a0-b7fd-bd9561d615531033.mspx?mfr=true
(http://technet2.microsoft.com/windowsserver2008/en/library/ab2da47d-3aac-44a0-b7fd-bd9561d615531033.mspx?mfr=true)
http://msdn2.microsoft.com/en-us/library/aa906211.aspx
(http://msdn2.microsoft.com/en-us/library/aa906211.aspx)
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