The SNMP Event Log Extension Agent does not initialize correctly on a computer that is running Windows Vista with Service Pack 1 or Windows Server 2008

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Article ID: 950923 - View products that this article applies to.
Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows.
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SYMPTOMS

The Simple Network Management Protocol (SNMP) Event Log Extension Agent does not initialize correctly on a computer that is running Windows Vista with Service Pack 1 (SP1) or Windows Server 2008. Therefore, network management middleware cannot use SNMP to retrieve event log information. When this problem occurs, the following events are logged in the Application log:

Event ID 1020

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 1020
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
Error processing registry parameters. Extension agent terminating.

Event ID 2019

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 2019
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
SNMP Event Log Extension Agent did not initialize correctly.

Event ID 2020

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 2020
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
SNMP Event Log Extension Agent has terminated.

Event ID 3003

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 3003
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
Error positioning to end of log file -- can't get oldest log record. Handle specified is 15728660. Return code from GetOldestEventLogRecord is 223.

Event ID 3001

Log Name: Application
Source: EvntAgnt
Date: Date_Time
Event ID: 3001
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: ComputerName
Description: None Log file not positioned at end.

RESOLUTION

Windows Vista with Service Pack 1 hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Vista SP1 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista with SP1, 32-bit editions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,77614-Apr-200817:47Not Applicable
Package_2_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,94314-Apr-200817:47Not Applicable
Package_3_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78114-Apr-200817:47Not Applicable
Package_4_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78114-Apr-200817:47Not Applicable
Package_for_kb950923_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36714-Apr-200817:47Not Applicable
Package_for_kb950923_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43114-Apr-200817:47Not Applicable
Package_for_kb950923_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42114-Apr-200817:47Not Applicable
Package_for_kb950923_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42314-Apr-200817:47Not Applicable
Package_for_kb950923_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42514-Apr-200817:47Not Applicable
Package_for_kb950923_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43114-Apr-200817:47Not Applicable
Package_for_kb950923_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42214-Apr-200817:47Not Applicable
Package_for_kb950923_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42914-Apr-200817:47Not Applicable
Update.mumNot Applicable3,07714-Apr-200817:47Not Applicable
X86_d01371c41057b34763736960e166a8ce_31bf3856ad364e35_6.0.6001.22156_none_421ec9620ca1052d.manifestNot Applicable69614-Apr-200817:47Not Applicable
X86_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22156_none_dd1deb052c19f30d.manifestNot Applicable43,98112-Apr-200817:28Not Applicable
Wevtsvc.dll6.0.6001.221561,013,76012-Apr-200803:16x86
Windows Vista with SP1, 64-bit editions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_8fc532825e04dda6dd0a257b16398726_31bf3856ad364e35_6.0.6001.22156_none_a7bf20402596d671.manifestNot Applicable70014-Apr-200817:47Not Applicable
Amd64_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22156_none_393c8688e4776443.manifestNot Applicable44,24912-Apr-200817:34Not Applicable
Package_1_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,78614-Apr-200817:47Not Applicable
Package_2_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,95514-Apr-200817:47Not Applicable
Package_3_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,79114-Apr-200817:47Not Applicable
Package_4_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,79114-Apr-200817:47Not Applicable
Package_for_kb950923_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37514-Apr-200817:47Not Applicable
Package_for_kb950923_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43914-Apr-200817:47Not Applicable
Package_for_kb950923_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42914-Apr-200817:47Not Applicable
Package_for_kb950923_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43114-Apr-200817:47Not Applicable
Package_for_kb950923_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43314-Apr-200817:47Not Applicable
Package_for_kb950923_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43914-Apr-200817:47Not Applicable
Package_for_kb950923_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43014-Apr-200817:47Not Applicable
Package_for_kb950923_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43714-Apr-200817:47Not Applicable
Update.mumNot Applicable3,09914-Apr-200817:47Not Applicable
Wevtsvc.dll6.0.6001.221561,486,33612-Apr-200803:52x64
Windows Vista with SP1, Itanium-based editions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_a0a71e97f7609c8a02723307771ab325_31bf3856ad364e35_6.0.6001.22156_none_ea70d4412009568b.manifestNot Applicable69814-Apr-200817:47Not Applicable
Ia64_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22156_none_dd1f8efb2c17fc09.manifestNot Applicable44,23912-Apr-200818:00Not Applicable
Package_1_for_kb950923~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,78114-Apr-200817:47Not Applicable
Package_2_for_kb950923~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,78614-Apr-200817:47Not Applicable
Package_3_for_kb950923~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,78614-Apr-200817:47Not Applicable
Package_for_kb950923_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42514-Apr-200817:47Not Applicable
Package_for_kb950923_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42614-Apr-200817:47Not Applicable
Package_for_kb950923_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42914-Apr-200817:47Not Applicable
Package_for_kb950923_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43414-Apr-200817:47Not Applicable
Package_for_kb950923_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42614-Apr-200817:47Not Applicable
Package_for_kb950923_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43314-Apr-200817:47Not Applicable
Update.mumNot Applicable2,42314-Apr-200817:47Not Applicable
Wevtsvc.dll6.0.6001.221562,690,04812-Apr-200803:39IA-64

Windows Server 2008 hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2008, 32-bit editions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,77614-Apr-200817:47Not Applicable
Package_2_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,94314-Apr-200817:47Not Applicable
Package_3_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78114-Apr-200817:47Not Applicable
Package_4_for_kb950923~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78114-Apr-200817:47Not Applicable
Package_for_kb950923_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36714-Apr-200817:47Not Applicable
Package_for_kb950923_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43114-Apr-200817:47Not Applicable
Package_for_kb950923_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42114-Apr-200817:47Not Applicable
Package_for_kb950923_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42314-Apr-200817:47Not Applicable
Package_for_kb950923_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42514-Apr-200817:47Not Applicable
Package_for_kb950923_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43114-Apr-200817:47Not Applicable
Package_for_kb950923_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42214-Apr-200817:47Not Applicable
Package_for_kb950923_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42914-Apr-200817:47Not Applicable
Update.mumNot Applicable3,07714-Apr-200817:47Not Applicable
X86_d01371c41057b34763736960e166a8ce_31bf3856ad364e35_6.0.6001.22156_none_421ec9620ca1052d.manifestNot Applicable69614-Apr-200817:47Not Applicable
X86_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22156_none_dd1deb052c19f30d.manifestNot Applicable43,98112-Apr-200817:28Not Applicable
Wevtsvc.dll6.0.6001.221561,013,76012-Apr-200803:16x86
Windows Server 2008, 64-bit editions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_8fc532825e04dda6dd0a257b16398726_31bf3856ad364e35_6.0.6001.22156_none_a7bf20402596d671.manifestNot Applicable70014-Apr-200817:47Not Applicable
Amd64_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22156_none_393c8688e4776443.manifestNot Applicable44,24912-Apr-200817:34Not Applicable
Package_1_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,78614-Apr-200817:47Not Applicable
Package_2_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,95514-Apr-200817:47Not Applicable
Package_3_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,79114-Apr-200817:47Not Applicable
Package_4_for_kb950923~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,79114-Apr-200817:47Not Applicable
Package_for_kb950923_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37514-Apr-200817:47Not Applicable
Package_for_kb950923_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43914-Apr-200817:47Not Applicable
Package_for_kb950923_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42914-Apr-200817:47Not Applicable
Package_for_kb950923_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43114-Apr-200817:47Not Applicable
Package_for_kb950923_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43314-Apr-200817:47Not Applicable
Package_for_kb950923_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43914-Apr-200817:47Not Applicable
Package_for_kb950923_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43014-Apr-200817:47Not Applicable
Package_for_kb950923_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43714-Apr-200817:47Not Applicable
Update.mumNot Applicable3,09914-Apr-200817:47Not Applicable
Wevtsvc.dll6.0.6001.221561,486,33612-Apr-200803:52x64
Windows Server 2008 for Itanium-Based Systems
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_a0a71e97f7609c8a02723307771ab325_31bf3856ad364e35_6.0.6001.22156_none_ea70d4412009568b.manifestNot Applicable69814-Apr-200817:47Not Applicable
Ia64_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.22156_none_dd1f8efb2c17fc09.manifestNot Applicable44,23912-Apr-200818:00Not Applicable
Package_1_for_kb950923~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,78114-Apr-200817:47Not Applicable
Package_2_for_kb950923~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,78614-Apr-200817:47Not Applicable
Package_3_for_kb950923~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,78614-Apr-200817:47Not Applicable
Package_for_kb950923_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42514-Apr-200817:47Not Applicable
Package_for_kb950923_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42614-Apr-200817:47Not Applicable
Package_for_kb950923_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42914-Apr-200817:47Not Applicable
Package_for_kb950923_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43414-Apr-200817:47Not Applicable
Package_for_kb950923_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42614-Apr-200817:47Not Applicable
Package_for_kb950923_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43314-Apr-200817:47Not Applicable
Update.mumNot Applicable2,42314-Apr-200817:47Not Applicable
Wevtsvc.dll6.0.6001.221562,690,04812-Apr-200803:39IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 950923 - Last Review: June 10, 2011 - Revision: 1.4
APPLIES TO
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Ultimate
    • Windows Vista Home Premium
    • Windows Vista Home Basic
    • Windows Vista Enterprise
    • Windows Vista Business
    • Windows Vista Business 64-bit Edition
    • Windows Vista Ultimate 64-bit Edition
    • Windows Vista Home Premium 64-bit Edition
    • Windows Vista Home Basic 64-bit Edition
    • Windows Vista Enterprise 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbautohotfix kbexpertiseinter kbbug kbfix kbHotfixServer kbqfe KB950923

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