FIX: The FTP adapter cannot parse a LIST response that is in non-English format in BizTalk Server 2006 R2

Consider the following scenario:

• You use the FTP adapter in Microsoft BizTalk Server 2006 R2 to retrieve files from a supported FTP server.
  
  Note You can refer to the "More information" section for a list of supported FTP servers.
• You set the locale of the FTP server to a setting that is not "en-us".
• The BizTalk Server sends a LIST command to the FTP server through the FTP adapter.
  
  Note The LIST command is used to return information about a file or directory. The LIST command returns information about the current working directory if no parameter is specified.
• The FTP server sends the LIST response to BizTalk Server 2006 R2 in non-English format.

In this scenario, the FTP adapter cannot parse the LIST response. Therefore, you cannot retrieve files from the FTP server by using the FTP adapter.

For example, you have an HP-UX FTP server on which the locale is set to jp_JP. You use the FTP adapter in BizTalk Server 2006 R2 to connect to the HP-UX FTP server. When you issue a LIST command through the FTP adapter, the FTP server sends the LIST response to BizTalk Server 2006 R2 in Japanese. The FTP adapter cannot parse the response, and it does not retrieve the files from the FTP server.

This problem occurs because the FTP adapter cannot parse the LIST response in Double Byte Character Set (DBCS) format.

Note An example of a character set that uses the DBCS format is the Japanese character set.

Both English and Japanese versions of this hotfix are provided. You should apply the version of the hotfix that corresponds to the version of BizTalk Server 2006 R2 that you are using.

After you apply this hotfix, a new option Use namelist (NLST) is provided when you configure the FTP Transport Properties option on the FTP adapter. If the option Use namelist (NLST) is set to Yes, the FTP adapter retrieves only the filenames from the FTP server instead of the default system-defined file listing. In this manner, the FTP adapter can parse the response correctly and can then retrieve files from the FTP server. By default, the option Use namelist (NLST) is set to No.

Note If you enable the option Use namelist (NLST), the Max File Size and Batch Maximum Size settings on the FTP adapter are not applied. Both settings depend on the size of the file on the FTP server. Because the NLST command retrieves only the filename information before BizTalk Server 2006 R2 downloads a file, the Max File Size and Batch Maximum Size settings are not applied.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problemP1 that P2 described in this article. Apply this hotfix only to systems that are experiencing the problemP1 described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have BizTalk Server 2006 R2 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, you must restart the BizTalk application service after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about how to configure the FTP adapter, visit the following Microsoft Developer Network (MSDN) Web sites: For more information, click the following article number to view the article in the Microsoft Knowledge Base: