Error message when you try to go offline in the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access: "Failed move data for entity"

When you try to go offline in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook with Offline Access, you receive the following error message: This problem occurs if the following conditions are true:

• You install the Multilingual User Interface Pack (MUI) on the computer that runs the Microsoft Dynamics CRM 4.0 server components.
• You install the MUI on the computer that runs the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access.
• You enable a language on the computer that runs the Microsoft Dynamics CRM 4.0 server components.
• The Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access uses a localized version of Microsoft SQL Server Express Edition.

This problem occurs if a SQL Server error message contains additional single quotation marks. For example, the following error message contains additional single quotation marks:

This problem occurs because Microsoft Dynamics CRM 4.0 uses single quotation marks to parse the index name from the SQL Server error message that you receive when you have duplicate objects. However, SQL Server error messages in some languages contain additional single quotation marks.

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information, click the following article number to view the article in the Microsoft Knowledge Base: For more information about software update terminology, click the following article numbers to view the articles in the Microsoft Knowledge Base: