You are prompted multiple times to install MBFWebBehaviors when you start Business Portal for Microsoft Dynamics GP 10.0 or Business Portal for Microsoft Dynamics SL 7.0

Symptoms

When you start Business Portal for Microsoft Dynamics GP 10.0 or Business Portal for Microsoft Dynamics SL 7.0 on Windows Vista, you are prompted several times to install the MBFWebBehaviors ActiveX control. After you click Install multiple times, you receive the following error message:

Cause

This problem is caused because the MBFWebBehaviors ActiveX control is installed incorrectly on Windows Vista when the User Account Control (UAC) is disabled. The MBFWebBehaviors ActiveX control is part of the Result Viewer functionality.

Resolution

To resolve this problem, use one of these methods:

• In Windows Vista, turn on the UAC. To do this, follow these steps:

  1. Click Start, and then click Control Panel.
     

  2. Use one of the following methods:
     

     • If you are using Control Panel Home View in Control Panel, follow these steps:
       

       1. Click User Accounts, and then click User Accounts again.
          

       2. Click Turn User Access Control On or Off.
          

       3. Click to clear the Use User Account Access Control (UAC) to help protect your computer check box.
          

       4. Click OK.

     • If you are using Classic View in Control Panel, follow these steps:
       

       1. Click User Accounts, and then click Turn User Access Control On or Off.
          

       2. Click to clear the Use User Account Access Control (UAC) to help protect your computer check box.
          

       3. Click OK.
          
          
          

  3. When you are prompted, restart the computer.
     
     
     
     Note When you install Microsoft Dynamics GP, make sure that you use a logon account that has a local administrator role on the computer.

• Use Systems Management Server (SMS) to push an .msi file to the client workstation to install the ActiveX control.
  
  Note This Web site provides an example of how to push an .msi file to the client workstation.

• In Windows Vista, manually install the ActiveX control on the client workstation. To do this, follow these steps:

  1. On the Business Portal CD, locate the PreReqs\ActiveXControl folder.
     

  2. Double-click BusinessPortal-ActiveX.msi to install the components on the client workstation.
     

References