Article ID: 951252 - Last Review: January 20, 2012 - Revision: 3.2

One or more customizations may be unexpectedly deleted on a report when you use the report wizard to modify the report in Microsoft Dynamics CRM 4.0

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SYMPTOMS

Consider the following scenario:
  • In Microsoft Dynamics CRM 4.0, you use the report wizard to modify a report.
  • The report contains an attribute that is included in a many-to-many relationship.
  • The relationship has a primary record type.
In this scenario, one of the following may be unexpectedly deleted on the report:
  • The grouping
  • The column
  • The chart
  • Some other customizations
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CAUSE

This problem occurs because the report wizard does not create a correct fetch request if a report uses a many-to-many relationship.
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RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards
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APPLIES TO
  • Microsoft Dynamics CRM 4.0
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Keywords: 
kbfix kbautohotfix kbexpertiseinter kbmbsreports kbmbsmigrate kbqfe kbhotfixserver KB951252
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