Article ID: 951309 - Last Review: January 20, 2012 - Revision: 3.2

Labels are not translated as expected after you import labels into Microsoft Dynamics CRM 4.0

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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
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SYMPTOMS

Consider the following scenario in Microsoft Dynamics CRM 4.0. You export some labels to Microsoft Office Excel for translation. Then, you import the labels back into Microsoft Dynamics CRM 4.0. In this scenario, some labels are not translated as expected.

This problem occurs if the language that is selected in the Multilingual User Interface (MUI) differs from the base language of Microsoft Dynamics CRM 4.0.
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RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates
887283  (http://support.microsoft.com/kb/887283/ ) Microsoft Business Solutions CRM software hotfix and update package naming standards
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APPLIES TO
  • Microsoft Dynamics CRM 4.0
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Keywords: 
kbautohotfix kbmbslanguagepacks kbexpertiseinter kbmbsmigrate kbqfe kbhotfixserver KB951309
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